Wanted: Intake Specialist in Costa Rica
Do you have experience working on personal injury cases with a law firm? Do you have experience working in a non-profit performing intake responsibilities for health organizations? If so, you might have the ideal skills for this unique opportunity.
We are looking for a friendly and energetic candidate with strong organizational and communication skills who wants to be part of a growing company. The ideal candidate will help communicate with multiple personal injury law firms and manage portions of cases.
Your efforts will be of significant importance to our team and clients.
Our Company
At In the Network LLC, we’ve partnered with a full-service marketing and advertising agency that helps medium to enterprise-size companies grow and maintain growth. They’ve developed custom full-service marketing strategies that frequently change as our market adapts. We are hiring the candidate with the right experience and determination for this role.
Previous experience in intake or case management is preferred. Candidates will assist with phone calls, communicate with multiple personal injury law firms, and coordinate scheduling with medical providers.
Job Responsibilities
- Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel supported
- Schedule appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow caseloads
- Supervise new client onboarding and current client files through data entry and paperwork collection to ensure cases are managed efficiently
- Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
- Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
Position Requirements
- Experience in a similar role
- Knowledge of basic office equipment and technology
- Excellent communication and organizational skills
- Ability to work independently and thrive in a fast-paced, dynamic team environment
- Strong attention to detail
- High school diploma or equivalent required; Bachelor’s degree preferred
- Proficiency with Microsoft Office products, especially Microsoft Excel
- Excellent data entry, spreadsheet management, and computer skills
- Previous legal experience is preferred
We are looking for someone in Costa Rica who wants to enjoy a new career path and is looking for an excellent long-term opportunity. If you are open to change, are hungry for opportunity, and can be trained, this may be the perfect job for you.
Job Type: Full-time