We’re on the lookout for a dynamic and dedicated individual to join our startup as a Lead Conversational AI Engineer & Operations Specialist. In this role, you will be the driving force behind building and configuring AI-powered bots for outbound sales calls, customer service follow-ups, and inbound call routing.
Design & Development: Lead the creation and configuration of conversational AI bots similar to SimpleTalk, ensuring they integrate seamlessly with our systems.
System Integration: Configure bots to handle various use cases, from outbound sales outreach to managing inbound customer inquiries.
24/7 Hustle: Be ready to dive into a startup environment that requires flexibility, creativity, and a willingness to wear multiple hats.
Continuous Improvement: Monitor bot performance and gather feedback to continuously refine and improve the AI interactions.
Proven experience in conversational AI or related fields.
Strong background in integrating AI tools with CRM or telephony systems.
A startup mentality with the ability to thrive in a fast-paced, evolving environment.