Position Title: Real Estate Lead Follow-Up Specialist (Bilingual)
Location: Remote / Work From Home
Schedule: Monday–Friday, 10:00 AM – 7:00 PM EST
About the Role
We are seeking a Bilingual Real Estate Lead Follow-Up Specialist to support a residential real estate firm by contacting and nurturing incoming leads. The firm provides the leads through multiple channels, including phone calls, emails, online inquiries, and event sign-ups. Your role is to promptly contact these leads, qualify them, build rapport, and ensure consistent follow-up to move them through the pipeline.
This is a remote position ideal for someone who is disciplined, self-motivated, and comfortable working independently while maintaining high productivity. Comfortable speaking to clients on the phone, and doing inside sales. 90% will be Spanish speaking clients!
Responsibilities
Make outbound calls to new and existing real estate leads provided by the firm
Respond to inbound inquiries via phone, email, and CRM systems
Conduct consistent follow-up to nurture leads over time
Qualify prospects and gather key information
Schedule appointments or hand off qualified leads to the real estate team
Update and maintain accurate records in the CRM
Track follow-up tasks and ensure no leads fall through the cracks
Represent the client professionally and provide excellent customer service
Requirements
Bilingual (English and Spanish required)
Previous experience in lead calling, inside sales, customer service, or real estate preferred
Strong phone communication and interpersonal skills
Comfortable making high-volume outbound calls
Highly organized, detail-oriented, and disciplined
Self-starter who can work independently in a remote environment
Reliable internet connection and quiet home workspace
Ability to work the required schedule: 10:00 AM – 7:00 PM EST
Preferred Qualifications
Experience working with CRMs (real estate CRMs a plus)
Real estate or sales background
Appointment setting or lead qualification experience
What We Offer
Fully remote / work-from-home position
Consistent schedule
Opportunity to work with a growing residential real estate firm