About Us
We are a growing orthopedic practice dedicated to providing high-quality patient care and seamless coordination of services. We are seeking an experienced and detail-oriented Referral Coordinator to join our team remotely.
Position Summary
The Referral Coordinator is responsible for managing and processing patient referrals, ensuring timely coordination of care, and maintaining accurate documentation. The ideal candidate has prior experience in a medical office (preferably orthopedics), is highly organized, and can effectively communicate with patients, providers, and insurance companies.
Key Responsibilities
- Process incoming and outgoing referrals efficiently and accurately
- Verify insurance coverage and obtain prior authorizations when required
- Coordinate appointments with specialists, imaging centers, and other providers
- Communicate with patients regarding referral status and next steps
- Maintain accurate records in the electronic medical record (EMR) system
- Follow up on pending referrals to ensure completion of care
- Collaborate with clinical and administrative staff to support patient care
Qualifications
- Prior experience as a Referral Coordinator or in a similar medical administrative role (required)
- Experience in an orthopedic setting (preferred)
- Experience in a personal injury setting (preferred)
- Bilingual (English/Spanish or other language) (required)
- Strong knowledge of insurance verification and authorization processes
- Familiarity with EMR systems
- Excellent communication and organizational skills
- Ability to work independently in a remote environment
Requirements
- Reliable internet connection and home office setup
- Strong attention to detail and time management skills
- Ability to handle confidential information in compliance with HIPAA regulations
Benefits
- Competitive pay (based on experience)
- Competitive PTO package
- Paid holidays
- Flexible work environment
- Opportunity to grow with a supportive healthcare team