Virtual Assistant (Spanish, Portuguese and English) at Get Linked up LLC

ONLY APPLY IF YOU HAVE EXPERIENCE AS CASE MANAGER OR LEGAL ASSISTANT IN THE PERSONAL INJURY FIELD AND KNOW THREE LANGUAGES REQUIRED 

About Us

Get Linked Up is a fast-growing legal support company providing high-quality, efficient, and reliable assistance to law firms across the United States. We pride ourselves on professionalism, accuracy, and a commitment to exceptional client service.

About the Role

Are you an experienced Personal Injury Case Manager seeking a flexible, remote

opportunity? Our staffing company is looking for highly skilled and empathetic independent

contractors to support law firms nationwide. We place dedicated case managers like you

with firms that need your expertise to guide clients through the complexities of their personal

injury cases.

This is a virtual independent contractor position, offering the freedom to manage your

caseload from anywhere. You'll be instrumental in ensuring client well-being and providing

invaluable support to legal teams.

What You'll Do:

As a Personal Injury Case Manager, you'll be the backbone of client support and case

progression. Your responsibilities will include:

Client Advocacy: Guiding clients through every step of their case, ensuring timely

communication regarding appointments and deadlines, and arranging transportation for

medical treatments when necessary. Your compassion and empathy will be key in

understanding and addressing the difficulties injured individuals face.

Case Coordination: Opening and managing client files in case management software,

meticulously tracking progress, and ensuring all required documents, forms, and

authorizations are gathered and confirmed. This includes ordering medical records,

obtaining photos, and fulfilling FOIA requests.

Team Collaboration: Working closely with law firm counterparts, insurance companies, and

medical providers to facilitate smooth communication and ensure clients receive necessary

legal and medical support. You'll also collaborate with Client Case Manager Auditors,

addressing any identified deficiencies.

Oversight & Reporting: Managing medical requests and treatment plans, ensuring

adherence to prescribed schedules, and preparing essential reports. You'll also provide

oversight on case billings, budgets, and timelines, striving for cost-effective and quality

outcomes.

Compliance: Adhering strictly to all software policies and procedures and consistently

meeting or exceeding Key Performance Indicators (KPIs).

What You'll Bring:

We're looking for professionals with a robust background in personal injury case

management. You should have:

Extensive Experience: Deep knowledge of healthcare and legal processes within personal

injury, including a working knowledge of medical records, legal documents, and HIPAA

practices. A minimum of two years of legal case management experience is preferred, along

with any prior insurance industry experience.

Exceptional Organizational Skills: Superior follow-up, organizational, and document

management skills, with a keen eye for detail and precision in filing.

Communication Excellence: Fluent English at a C1 level or above is required, both

written and verbal, with excellent interpersonal and customer service skills. Bilingual abilities

are a significant plus.

Independent & Collaborative Spirit: The ability to work autonomously, follow instructions

diligently, and seamlessly integrate into a team-oriented environment.

Tech Savvy: Proficiency with Microsoft Office Suite or similar software and strong typing

skills. A willingness to learn new technologies and software is essential.

Empathy & Professionalism: A compassionate approach to client interaction, coupled with

the ability to maintain professionalism with attorneys, experts, and all stakeholders.

Educational Background: A High School Diploma is required; a BS/BA in Business or

equivalent experience is preferred, and a Paralegal certificate is a plus.

Important Considerations:

Independent Contractor Status: This is an independent contractor role. You will be

responsible for providing your own equipment and handling all self-employment taxes

(Social Security, etc.) as per your country's laws.

Needs to know english, spanish and portuguese 

Paid Training: Full, comprehensive paid training will be provided to ensure your success in

this role.

If you are a dedicated and experienced Personal Injury Case Manager ready to take on a

vital role remotely, we encourage you to apply confidentially. Join our network of exceptional

case managers making a real difference!